
Digital Education
Highlights:
This section is designed to give those old enough to have a smartphone some of the skills and knowledge, as well as highlight many of the responsible behaviours that are needed, to navigate the digital world in a safe and considerate way.
FlippGen is meant to be a guide to help open up discussions between you and your parents. We want to help you learn the ways to have fun using your smartphones, but in a way that keeps you safe online and mentally healthy offline.
Rules & Etiquette
Owning a smartphone and having access to the internet is a huge responsibility - so it’s only natural that your parents might be feeling nervous about it. Following some rules and using your phone in a polite and responsible way will stop you becoming overwhelmed - and will also give your parents some peace of mind!
Smartphones come with a variety of settings and controls. Your parents will help to set these up. Remember they are doing this to keep you safe, not because they don’t trust you.
Here are some rules you should always try to follow:
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What you’re holding in your hand is a small supercomputer. They cost a lot of money to buy, so keeping it safe and not losing it is really important.
● Getting a phone case and screen protector is a great idea to prevent any damage.
● Try to get into a routine of keeping your phone in the same place so you’re less likely to lose it.
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“Etiquette” sounds like a fancy word but it basically means using good manners. Knowing when to answer a phone call, replying to a text, or knowing when to ignore or turn your phone off is all part of this. Try to be aware of your surroundings and ask yourself if it’s a good time to use your phone.
Here are some key points to remember:
● Always answer a call from your parents or guardian (unless you’re in the bathroom then call them right back when you finish).
● Never sleep with your phone in your bedroom. This is extremely important! We go into this in more detail in the Mindfulness section below.
● Turn your phone off or leave it in another room during meal times.
● Turn your phone off or leave it in another room when you’re doing your homework or studying.
● Be mindful and respectful of answering your phone in public places such as restaurants, cinemas, public transport etc.
● Always put your phone away when talking to people face to face. It’s important to properly connect with people when they’re with you. -
Using a phone can be lots of fun, but there are a few reasons why your parents need to set up controls. The internet and apps can sometimes show things that aren’t good for kids, or people might try to send you messages who you don’t know. Phone settings and controls help to block those things and make sure you’re only seeing what’s right for your age.
Sometimes it’s easy to spend more time on screens than we realise. This is why your parents need to set up the screen time controls — not to stop you from having fun, but to make sure you have time for everything else, too. They want you to have time to play, do your homework, hang out with family and friends, and sleep enough to stay healthy.
Screen time controls help you take breaks, so you don’t get tired or miss out on other fun things. It’s all about finding a good balance between your screen and everything else you love doing.
Click the link below to view our control and settings guides for both iPhones and Android devices.
Safety & Privacy
This is a big section so get your learning caps on! When using your smartphone or the internet, safety and privacy are the most important areas to learn and be mindful of. Just like in real life, you wouldn’t talk to strangers or share personal things with someone you don’t know. It’s exactly the same online. There are people you don’t know on the internet, and some websites or apps might ask for information like your name, address, or even where you are. Keeping this information private helps protect you from people who might not have good intentions.
Staying safe online also means being careful about who you talk to and what you share. Some people might pretend to be someone they’re not, so it’s important to only connect with friends and family that you know in real life. By keeping your personal stuff private and being smart about who you talk to, you can enjoy using your phone and the internet safely.
Below are some common phrases to be aware of as well as some tips on how to stay safe when using your smartphone:
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Online privacy means having control over the information you share and who can see it when you use the internet. Learning about privacy is one of the most important parts of using a smartphone and the internet. You may think sharing little bits of information about yourself is no big deal - but it really is! Every time you search the internet or use apps like YouTube or Instagram you leave bits of data behind about what you like and dislike. Tech companies may use this data to exploit you or may even sell your data to advertisers who want to target you with their ads or products.
It’s important to never share any personal information, photos, and videos online with strangers or on social media. You must never share your name, address, phone number, email, school, birthday, or location.
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One of the biggest dangers you may face is chatting or meeting with people online that you don’t know in real life. Sometimes, people online may pretend to be someone else to trick or hurt you. They might use fake pictures or stories to seem friendly and gain your trust. Once they do, they could ask for personal information, like your address or photos, or even suggest meeting in person. This is something you must never ever do!
It’s really important to remember that most kids who are tricked online are girls, and most of the people trying to trick them are grown men. What’s even scarier is that these people have usually never met the kids in real life. That’s why it’s super important to never talk to strangers online without checking with your parents first. If you’re not sure about someone, you can look at their profile together to see if they’re really who they say they are. Safety must always come first.
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Your digital footprint is like the trail you leave behind when you use your phone or go online. Just like footprints in the sand, everything you do - like the websites you visit, the pictures you post, or the comments you leave - creates a record that stays on the internet. Even if you delete something, it can still be saved or shared by others.
That’s why it’s important to be careful about what you post and share. You want your digital footprint to be something you’re proud of, not something you regret later. Think before you post, and always remember that what you do online can be seen by lots of people and may stick around for a long time.
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While the internet can be a great source of information, entertainment, and connection, it also comes with some potential risks. Some of these risks include phishing, scamming, hacking, catfishing and clickbaiting. Here’s a snapshot of what each of these mean so you can be prepared and aware to stay alert.
● Phishing
Phishing is when someone tries to trick you into giving them personal information, like your password or bank details, by pretending to be someone you trust. They might send fake emails, text messages, or pop-up ads that look like they’re from your school, a friend or a shop, but they're actually trying to steal your information.
To avoid phishing, never click on links from messages or emails, or give out your personal details unless you're sure who sent the message. If something seems strange or makes you feel unsure, always check with your parents before clicking on anything.
● Scamming
Scamming is when someone tries to trick you into giving them something, like money or personal information, by pretending to be someone you can trust. They might promise something that sounds too good to be true, like free toys or prizes, but really they just want to take advantage of you. Scammers often use tricks to make you believe they're a friend or an important person, but in reality, they are just trying to steal from you.
Always ask your parents if you're unsure about something that someone offers you. Never give out your personal information unless you’re sure it's safe. It’s always a good idea to question things if you sense something doesn’t look quite right.
● Hacking
Hacking is when someone tries to break into a computer, website, or smartphone without permission to steal information or cause damage. Hackers may try to access things like personal accounts, passwords, or bank details. They might do this to cause trouble, steal money, or just because they like to break rules. Hacking is wrong because it invades people's privacy and can hurt others by taking important information or breaking things.
To stay safe from hackers, it's important to keep your passwords secret and use strong ones that are hard to guess. Always be careful when sharing information online and never click on strange links or download files from unknown sources.
● Catfishing
Catfishing is when someone online pretends to be somebody they’re not, using fake pictures or making up stories to trick you. They might do this to make friends, start a relationship, or even try to get money from you. Sometimes, people who catfish use this to try to hurt or exploit you.
To stay safe from catfishing, always be careful about who you talk to online. If you don’t know someone in real life, never share personal information with them, and never send them money. If something seems off or makes you feel uncomfortable, talk to your parents right away.
● Clickbait
Clickbait refers to links, ads, or pop-ups designed to grab your attention and get you to click on them. They often promise something exciting, shocking, or helpful but instead lead to harmful websites or downloads that can infect your device with viruses or malware, stealing your information or damaging your phone.
Clickbaiting happens when websites or social media posts use exaggerated or misleading headlines to get people to click. It’s often used to spread false information, promote products, or make money from ads.
To avoid falling for clickbait, always be cautious about what you see online. Check the source and date of the content, and do your own research before believing or sharing anything.
Remember, if it looks too good to be true then it probably is, so do not click.
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Passwords work like a secret key that only you should know, so no one else can get into your accounts or see your private stuff. A strong password (using a combination of letters, numbers and symbols) is like a tough lock, making it really hard for people to break in. It should not contain any personal information or common words that can be easily guessed. You should never share your password with anyone except your parents.
Usernames are connected with passwords to sign up for social media accounts, websites, apps and games. Your username should be something fun but shouldn’t include personal details like your real name or age, so strangers can’t figure out who you are.
Profiles are a bit like your "about me" page on the internet. It’s what your friends see when they visit your account online. Your profile includes your username and usually things like a picture and other fun details like your favourite hobbies. It’s really important to be careful with what you put on your profile. Never share personal information and always use an avatar, cartoon, picture of a pet or something else that cannot identify you.
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Cyberbullying is when someone uses the internet, a phone, or social media to be mean, hurtful, or make fun of others. It could be through texts, comments, or even sharing embarrassing pictures or videos to make someone feel bad. Just like bullying in real life, cyberbullying is never okay, and it can make people feel sad, scared, alone, or worse.
To avoid cyberbullying, it’s important for you to always be kind online, just like you would be in person. Don’t say or share anything that could hurt someone else’s feelings. If someone is being mean to you online, don’t respond or fight back. Instead, tell your parents or a trusted adult, and block the person so they can’t bother you anymore.
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Sexting is when someone sends or asks for inappropriate pictures, videos, or messages that show private parts of the body. It’s important to understand that sharing or asking for these kinds of things is not okay, even if it's between friends or people who say they care about you. Once you send something, you lose control over it - someone could share it with others, and it could be seen by people you never wanted to see it.
Also, sharing those kinds of pictures can get you into serious trouble, both with people you know and even with the law. If anyone ever asks you to send something that makes you feel uncomfortable or weird, say no, and tell your parents or a trusted adult right away. It’s important to protect yourself and understand that your body and privacy are important. Remember, you have the right to say no, and no one should pressure you into doing something that doesn’t feel right.
Here are some key things to remember :
● Never send a naked or partially naked photo of yourself to anyone.
● If someone sends you a naked photo then delete it straight away and tell your parents about it.
● If someone asks you for a naked photo, firmly say no. Tell your parents straight away.
● Never take a photo of someone when they’re naked. You can get in serious trouble with the law if you do. -
Fake news is when people post stories or information online that isn’t true. Sometimes, these stories are made to trick people, spread lies, or get attention. Fake news can look very real, but the facts are wrong or made up. It can confuse people and make them believe things that aren’t true.
To avoid fake news, you must always check if a story comes from a trusted source, like a well-known website or news station. If something seems strange or too crazy to be real then it probably is. Always check with your parents before believing it or sharing it. You can also look for other sources to see if they are saying the same thing. By being careful, you can make sure you're getting the right information and not getting tricked by fake news.
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Search engines (like Google, Bing, or Yahoo) are like magical portals to a huge world of information. Imagine you're a detective looking for answers, and with just a few words, the search engine gives you tons of clues about anything you want — whether it’s how to build a robot, facts about space, or cool games to play. It’s like having a superpower that can help you learn and explore almost anything in the blink of an eye.
But here's the twist — just like in any adventure, there are hidden dangers. Some websites you find might look helpful but could actually be full of bad stuff, like fake news or sneaky ads trying to trick you. Worse, some could have dangerous "traps" like viruses that can mess up your smartphone or computer. That’s why, when you use a search engine, you’ve got to be a smart explorer — stick to safe websites, check with your parents if something seems strange, and never click on links that look suspicious. It’s an amazing tool, but only if you use it safely.
Social Media
Social media is like a giant digital playground where you can hang out with friends, share cool things, and see what everyone else is doing. It’s all on the internet, and it happens through apps on your smartphone, tablet, or computer. Instead of meeting face-to-face, people connect through photos, videos, messages, and comments. Social media apps can be tons of fun, but they also come with risks if you’re not careful.
By being smart about what you post, who you talk to, and how much you share, you can have a great time while staying safe online. Always protect your privacy and always tell your parents or a trusted adult if you ever feel unsure or uncomfortable with anything on social media.
Here are a few tips to keep you safe when using social media:
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Privacy on social media means keeping your personal information safe and not sharing it with people you don’t know. Safety means protecting yourself from people who might not have good intentions, like strangers or cyberbullies, and making sure the things you share don’t lead to bad situations. In order to help you stay safe online we’ve listed a few examples of things you should never share with people online:
Your full name
Your home address
Your phone number
Your email address
Your school name
Your location
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● Strangers Can See Your Posts
The Problem: On social media, if your account isn’t set to private, anyone can see your posts — even people you don’t know. This means strangers could see pictures of you, where you are, or what you’re doing.
How to Stay Safe: Always set your social media accounts to private so only people you choose can see what you post. Be careful who you accept as a "friend" or "follower" and only connect with people you know in real life.
● Oversharing Personal Information
The Problem: You might accidentally share too much information, like your location, your school, or your full name in a post or a picture. This info could let strangers figure out where you live or where they can find you.
How to Stay Safe: Don’t share any personal information. When you post pictures or videos, make sure nothing in the background gives away details about where you live or what school you go to. Always think, "Is this something I would want a stranger to know?"
● Cyberbullying
The Problem: Unfortunately, some people use social media to be mean. Cyberbullying is when someone says hurtful things, spreads rumours, or makes fun of others online. This can happen in comments, messages, or posts.
How to Stay Safe: If someone is being mean to you or to someone else online, don’t respond. Block the person, report them to the app, and tell an adult, like a parent or teacher. Being kind online is important!
● Screenshots Last Forever
The Problem: Some apps, like Snapchat, make photos and messages disappear after a few seconds, which might seem safe. But, people can take screenshots, which save a copy of what you sent. Once someone has a screenshot, they can share it with others.
How to Stay Safe: Even if a message or picture is supposed to disappear, don’t send anything you wouldn’t want others to see. Always be careful about what you send or post, because it could last forever.
● Stranger Danger in Messages
The Problem: Sometimes, people you don’t know might try to message you. They might seem friendly at first, but not everyone is who they say they are on the internet.
How to Stay Safe: Never talk to strangers online. If someone you don’t know sends you a message, ignore it or block them. Tell your parents if you ever feel weird or uncomfortable about a message. Stick to chatting with people you know and trust in real life.
● Inappropriate Content
The Problem: Sometimes you might see videos, pictures, or comments that are not appropriate for your age. This could happen on apps like YouTube or TikTok, even when you're not looking for them.
How to Stay Safe: If you see something that makes you feel uncomfortable or upset, stop watching and tell your parents right away. You can also block or report the content on the app.
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Social media can be a fun place. You can scroll through Instagram, TikTok, Snapchat, and YouTube and see amazing photos, videos, and posts from friends, influencers, and even celebrities. But here’s something you need to remember: not everything you see on social media is real! Here’s why:
● Filters and Editing
People often use filters and editing tools to make themselves look perfect. It’s important to remember that the way people look on social media isn’t always how they look in real life. If someone’s skin looks perfect or their outfit seems flawless, it might be because they’ve edited the picture to look that way.
● Only Showing the Best Moments
Most people only share the highlights of their lives on social media. You’ll see holidays, parties, and fun times, but not the boring or tough days. Everyone has their ups and downs, even if they don’t post about them.
● Influencers Get Paid
Influencers often get paid to promote products. Just because they say they love something doesn’t mean it’s the best. They might only be saying it because they’re being paid for it.
● Likes Don’t Equal Happiness
It can seem like people with tons of likes, followers, or comments are super popular and happy all the time.
Some people spend a lot of time worrying about how many likes they get, and that can actually make them feel stressed or sad. Just because someone looks like they have a lot of friends or is famous online doesn’t mean they feel great on the inside.
Remember: Your worth isn’t about how many likes or followers you have - it’s about who you are.
● Some Things Are Fake
Believe it or not, sometimes things on social media are 100% fake. People can make fake videos, use apps like photoshop to change how things look, or even post things that never really happened.
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Doomscrolling is when you keep scrolling through bad news on your phone or computer, even though it makes you feel sad or anxious. It's like getting stuck in a loop where you can’t stop reading about all the negative things happening in the world. Instead of taking a break or looking for happy news, you just keep going, and it can make you feel worse. Here are some tips to stop you from doomscrolling:
Use Screen Time Settings: Decide how long you’ll scroll each day or use a timer to remind you when it’s time to stop.
Take Breaks: Every 30 minutes, take a break. Get up, stretch, go outside, chat to someone IRL, or grab a snack!
Change Your Feed: Follow more accounts that share fun, positive, or educational content instead of just news.
Do Something Fun: Find offline hobbies you enjoy, like drawing, playing games, or reading, to take your mind off scrolling.
Limit News Time: Try to check the news only once a day instead of constantly scrolling.
It’s really important to balance what you read so you don't feel overwhelmed and anxious.
Artificial Intelligence & Chatbots
Artificial Intelligence, or AI for short, is a type of technology that allows computers to think and learn like humans. Instead of just following set instructions, AI can make decisions, recognise patterns, and even have conversations with you. The key technologies in AI include:
- Machine Learning (like your Netflix recommendations)
- Deep Learning (facial recognition on smartphones)
- Natural Language Processing (chatbots)
- Computer Vision (self-driving cars)
- Robotics (robot vacuum cleaners or robot lawnmowers)
Each of these technologies helps make AI smarter and more useful in our everyday lives. However, it’s also important to understand how AI works and the potential risks that may be involved when using it.
A chatbot is a computer program that acts like a person you can talk to. It can understand what you say or type and respond back, almost like having a conversation.
Some chatbots are really simple and can only answer basic questions with short replies. But others are more advanced, like digital assistants (think Siri or Alexa) that get smarter over time. They learn about you and can give you more personalised answers the more you interact with them. It feels a bit like chatting with a real person, but remember - they are not real!
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Saving Time: AI can do things really fast, so we don’t have to wait as long. For example, it can help find information for school projects in seconds!
Making Life Easier: AI can help with simple tasks. For instance, voice assistants like Siri can play music or set reminders just by listening to us.
Improving Safety: AI can help keep us safe. Self-driving cars use AI to spot obstacles and avoid accidents, making roads safer.
Personalizing Experiences: AI can suggest things we might like. For example, Netflix shows us movies and shows based on what we’ve already watched.
Solving Problems: AI can help find solutions to tricky problems. In hospitals, it helps doctors figure out the best treatments for patients.
Enhancing Learning: AI can make learning better. Some apps adjust lessons based on how well we’re doing, so we can learn at our own speed.
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Misinformation: Sometimes, AI can create information that sounds true but isn’t. This means you might see things online that are wrong, and it can be easy to get confused.
Privacy Issues: Some AI tools collect personal information about you without you even knowing. It’s important to be careful about what you share online because your private info could be at risk.
Bias: AI learns from the data it sees. If that data is unfair or biased, the AI can end up being unfair too. This means it might reinforce stereotypes about certain groups of people, which isn’t right.
Deepfakes: AI can create fake videos or pictures that look real but are actually altered. These deepfakes can trick people and spread false stories, which can be harmful.
Cyberbullying: Some people use AI to make hurtful content, like fake images or messages, to bully others online. That’s really mean and can hurt feelings.
Job Impact: As AI gets better, some jobs might be done by machines instead of people. This could mean fewer job opportunities for some workers, which isn’t good.
Dependence on Technology: If we rely too much on AI, we might forget how to do things for ourselves, like solving problems or thinking critically. It’s important to use technology, but we also need to keep using our own skills.
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Large Language Models (LLMs): These are AI systems like ChatGPT, Google’s Gemini, and Claude. They can analyse and create text that sounds like a human by learning from a lot of data.
Prompt: This is the question or instruction you give to an AI to help guide its response.
Chatbots: These are AI tools that can chat with you, answer questions, and help you find information. Kids often use them for quick answers on schoolwork or to solve problems.
Deepfake: This is a fake video or image that looks real but has been changed to mislead people.
Misinformation/Disinformation: Sometimes, AI can create believable but false information. Misinformation is when this happens by accident, while disinformation is when it’s done on purpose.
Hallucinations: This happens when AI makes up something that isn’t true but presents it as if it is. For example, it might give incorrect dates for events or mention a book that doesn’t exist. This can occur if the AI doesn’t have enough accurate information.
Bias: AI learns from the data it’s trained on, which can sometimes include patterns that favour certain groups. This can lead to results that reinforce stereotypes, exclude some groups, and create unfair or harmful content.
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Benefits of Chatbots
Quick Answers: They give you fast help with questions, like homework or fun facts.
Always Available: You can chat with them anytime, even when no one else is around.
Fun Learning: Some chatbots make learning enjoyable with quizzes and games.
Practice Talking: They’re a safe way to practice conversations without feeling shy.
Dangers of ChatbotsWrong Info: Sometimes they might give you incorrect answers, so always double-check.
Privacy: Don’t ever share personal info like your name or address - always keep it private.
Not Real People: They can’t understand feelings, so it’s better to talk to a friend or adult if you need support.
Screen Time: Be careful not to spend too much time chatting - balance it with other activities.
One of the most important things to remember is that chatbots aren’t real people. Always talk to your parents if you have any questions or concerns.
Mindfulness
Being online can be awesome, but to be a responsible digital citizen (meaning someone who uses technology in a smart, responsible, healthy way) you need to take care of yourself too. That’s where sleep, digital wellbeing, and digital detox come in.
Below we explain why these three things are so important and how they can help you stay happy and healthy while you enjoy your time online.
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Why Sleep Matters: Sleep is like charging up your brain and body for the next day. When you get enough sleep, you can think clearly, focus better, and feel great. But if you don’t sleep enough, you might feel tired and grumpy, and have trouble paying attention and concentrating at school.
How Screen Time Affects Sleep: If you’re using screens like phones, tablets, or computers right before bed, it can make it harder to fall asleep. The blue light from screens tricks your brain into thinking it’s still daytime, keeping you awake longer than you want.
How to Sleep Better:
Turn off screens at least 1 hour before bed. This gives your brain time to wind down.
Make sure you always charge your phones downstairs to avoid any distractions.
Try reading a book or doing something relaxing before bed to help you fall asleep faster.
Getting enough sleep (around 9-11 hours for kids and teens) will help you wake up feeling refreshed and ready to take on the day.
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Digital wellbeing means using technology in a way that’s good for your mind and body. It’s all about finding a balance between your screen time and your time in the real world.
Why Digital Wellbeing Matters: While being online can be a lot of fun, too much screen time can make you feel tired, stressed, or even disconnected from real-life activities. It’s important to make sure your time online makes you feel good, not overwhelmed or anxious.
How to Practice Digital Wellbeing:
Set limits for how long you use your devices each day. This helps you avoid spending too much time online.
Take screen breaks throughout the day to give your eyes and brain a rest.
Pay attention to how being online makes you feel. If you’re feeling stressed, anxious or unhappy, it might be time for a break.
For more information, hints and tips, see our main Healthy Habits section.
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A digital detox is when you take a break from screens - like your smartphone, tablet, or computer - for a little while. This gives you time to do other fun things, like playing outside, reading, or hanging out with friends and family.
Why Digital Detox Matters: Just like your body needs rest after playing sports, your mind needs a break from being online. A digital detox helps you feel refreshed and gives you more time to enjoy real-life activities that don’t involve screens.
How to Do a Digital Detox:
Pick times during the day when you totally unplug from screens, like during meals or before bed.
Plan fun, screen-free activities, like playing outside, drawing, board games, or spending time with your family.
Try doing a weekend detox by spending one day with no screen time. You’ll be surprised by how much fun you can have away from your devices.
For more information, hints and tips, see our main Digital Detox section.
